The complex page.
Every unit plan in the ACT has its own page on Dwell — the hub for everything related to that building: community, events, maintenance, documents, levies, polls, contractors and the site log.
The tabs at a glance
| Tab | What you can do | Who can post / edit |
|---|---|---|
| Overview | Complex name, address, unit count, building photo and strata-manager contacts. | Read-only for everyone |
| Community | Announcements and posts, comments, emoji reactions, pinned threads. | Anyone signed-in can post and comment; strata managers can pin and moderate |
| Events | Upcoming events with details and RSVP. | Anyone can read and RSVP; strata managers create and edit |
| Maintenance | Work orders and maintenance requests — the building's job list (see Work orders). | Anyone signed-in can create; property managers and strata managers dispatch and manage |
| Documents | Download by-laws, meeting minutes, insurance certificates and levy notices. | Anyone can download; strata managers upload |
| Levies | Levy records by unit: period, amount, due date and status. | Read-only for everyone; strata managers add and update |
| Polls | Vote on building matters and watch results. | Anyone can vote; strata managers create and close |
| Contractors | The vendor register: trade, compliance status, ratings, preferred flags. | Anyone can browse; managers add and edit |
| Site log | Who's checked in on site, with notes. | Contractors check themselves in; see visibility rules below |
Community and events
Community tab
The Community tab is the building's noticeboard:
- Read announcements from your strata manager — pinned posts stick to the top.
- Post updates to share news with neighbours.
- Comment on any post. Comments are capped at 250 characters and stay in a single flat thread (no nested reply chains), which keeps discussions readable.
- React with 👍 ❤️ or 😮.
- Delete your own posts and comments. Strata managers can moderate any content on their complex.
Events tab
See what's coming up — AGMs, social gatherings, maintenance windows and more. Click an event for full details, then RSVP with Going, Maybe or Not going. Your response helps organisers plan.
Levies, polls, documents and contractors
Levies
The Levies tab shows levy records per unit: the period (for example Q3 2026), amount, due date and status — upcoming paid overdue. Filter by status to spot anything overdue quickly. Strata managers add and update records as payments arrive.
Polls
When your strata committee runs a poll, it appears here. Open the poll, choose an option and submit. You can change your vote any time before the poll closes — your latest choice replaces the earlier one. Results are visible as votes come in; strata managers close the poll when voting ends.
Documents
The Documents tab is the building's filing cabinet: by-laws, AGM and committee minutes, insurance certificates and levy notices, organised by category and sorted newest first. Click a document to open or download it.
Contractors
Browse the complex's vendor register: trade category, contact details, star ratings and compliance status — valid, expiring soon or expired / locked. A compliance lock means the contractor's licence or insurance has lapsed, and Dwell blocks new work-order assignments until it's renewed. Managers can mark contractors as preferred so they rank first in dispatch lists. See For contractors.
The site log
The site log records contractor visits to the building. Contractors check in when they arrive (optionally noting the unit they're attending) and check out when they leave, with timestamped, append-only notes — no GPS tracking, just an honest record of who was on site and when.
Entries are visible to the people who have a genuine need to know:
- The contractor themselves
- The complex's strata manager
- The landlord or property manager of the unit being attended (for unit visits)
- Authorised administrators
Visits logged against common property (no unit) are visible to the strata manager and administrators — they are not shared with unit-level landlords or property managers.